Terms and Conditions

General terms and conditions

These general terms and conditions apply to all legal transactions between "WebDesignOptimal.com", hereinafter referred to as "Contractor", and its contractual partner, hereinafter referred to as "Client".

1.Contractor services

The services provided by the contractor are outlined in this contract, on the website, or in the attachment of the email sent to the client.

2.Required content

The client must provide the necessary content to create the website, such as text, images, and logos. The client is responsible for ensuring the accuracy and quality of the website content and must verify that the content complies with laws and rights, especially copyright. The contractor is not responsible for any claims and costs arising from the violation of third-party rights by the client and does not guarantee the content provided by the client. If the client prefers not to use their own content, the contractor can create the necessary content at an additional cost.

3.Initial website design

The contractor will first provide a preliminary design of the overall website format as a sample. Once the client approves the design and makes full payment, the overall website format will not be changeable. However, the client can submit requests for edits and changes, specifically for text or image changes of sections, up to 2 times per section during the design process, free of charge.

4.Change requests

  • Submitting requests: change requests should be submitted via email only.
  • Scope of changes: requests must align with the service description outlined by WebDesignOptimal.com in the initial website design section.
  • Cost of additional changes: any changes that exceed the agreed-upon scope will incur additional charges unless the contractor deems the changes necessary.
  • Right to reject changes: the contractor reserves the right to reject change requests if they are technically or temporally unreasonable, exceed a reasonable number, or do not comply with the general terms and conditions. The client will be notified by email if a change request is rejected.

5.Final completion of the website

Once the website is completed, no further changes can be made. However, the client can request separate services. A full website redesign or rebuild is not included and will be charged separately.

6.Termination of contract

The contractor can terminate the contract if the project is not progressing. A compelling reason must be present. If the client unnecessarily delays the project, fails to provide requested information and data, or does not respond to the contractor’s emails for more than two weeks, these are considered valid reasons for termination. No refunds will be given after contract termination.

If the client is dissatisfied with the design or service, they can request to cancel the project and receive a 75% refund within one week of the project start. After this period, the client cannot request a refund or terminate the contract.

7.Hosting and domain

The client is responsible for registering their domain with a reputable hosting company like GoDaddy, Bluehost, SiteGround, or through the link recommended by WebDesignOptimal. If assistance is needed, WebDesignOptimal can provide this service for a fee.

7.1- What is hosting?

Hosting involves storing and maintaining websites on specialized servers connected to the internet. When you host a website, you are renting space on a server where all your website’s files, images, and data are stored. Hosting providers ensure your website is accessible 24/7 and manage uptime, security, and server performance.

7.2- What is a domain?

A domain is a unique address that users enter in their web browser to access your website, such as www.yourwebsite.com. It serves as an easy-to-remember identifier rather than an IP address, which is a numerical code that computers use to locate a site on the internet.

7.3- Separate hosting and domain fees

Hosting and domain registration costs are separate from website design costs. As the client, you are responsible for paying these fees directly to your hosting company on a monthly basis. These fees are independent of any payments made to the website designer.

7.4- Monthly fees and responsibility

Monthly fees for hosting and domain registration are ongoing operational costs that the client must manage and pay to ensure their website remains online and accessible. These fees are not related to the website designer.

7.5- Help with hosting and domain registration

If you do not have a host and domain, our company can assist you in obtaining these services. We can facilitate the registration process and provide hosting and domain services at a flat rate.

7.6- Customer ownership of hosting and domain

When we assist with hosting and domain registration, all registrations are done in your name. This ensures that you have full control and ownership of your hosting account and domain name, maintaining ownership rights and transparency.

7.7- Additional considerations

  • Renewal responsibility: you are responsible for timely renewal of hosting and domain services to avoid any disruption of access to your website.
  • Transferability: you have the right to transfer your hosting and domain to another provider at any time, subject to the terms and conditions of your chosen hosting company.
  • Support services: any support or maintenance services related to hosting and domains should be referred to the respective hosting company unless otherwise agreed with the website designer.
  • Security and backups: regularly back up your website and ensure security measures are in place to protect your data. Hosting companies often offer backup and security services as part of their packages.

By understanding these terms and responsibilities, you can ensure a smooth and transparent process in managing your website hosting and domain needs.